Dankley FiDi ("we," "us," or "our") operates licensed cannabis dispensaries at 85 Nassau street, New York, NY 10038 and 219-17 Hillside Ave, Queens Village, NY 11427 in New York. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our stores, use our website at dankleyfidi.com, or interact with our services.
By using our website or visiting our dispensaries, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our services.
01 Information We Collect
A. Information You Provide Directly
- Identity Information: Full legal name, date of birth (required for age verification under New York State law), and government-issued ID details collected in-store.
- Contact Information: Email address, phone number, and mailing address when you sign up for our newsletter, loyalty program, or online inquiry forms.
- Purchase Records: Details of products purchased, transaction amounts, and purchase dates as required by New York State cannabis regulations.
- Communications: Messages you send to us via contact forms, email, or social media.
B. Information Collected Automatically
- Device & Browser Information: IP address, browser type, operating system, referring URLs, and device identifiers.
- Usage Data: Pages visited, time spent on pages, links clicked, and navigation patterns on our website.
- Cookies & Similar Technologies: Session cookies, persistent cookies, and local storage (see Section 5 for details).
C. Information from Third Parties
- Online menu and ordering data from our integrated menu platform (Dutchie).
- Analytics data from trusted analytics providers (e.g., Google Analytics).
02 How We Use Your Information
We use the information we collect for the following purposes:
- Regulatory Compliance: To verify age (21+), maintain transaction records, and comply with New York State Office of Cannabis Management (OCM) and all applicable state and local cannabis laws.
- Service Delivery: To process in-store purchases, fulfill online orders, and facilitate same-day delivery services.
- Loyalty Program: To track points, apply discounts, send birthday rewards, and communicate member-exclusive offers.
- Marketing Communications: To send newsletters, promotional offers, and product announcements — only with your explicit consent.
- Website Improvement: To analyze usage patterns, diagnose technical issues, and improve our website functionality.
- Customer Support: To respond to inquiries, complaints, and feedback.
- Security & Fraud Prevention: To detect and prevent fraudulent transactions, unauthorized access, and illegal activity.
03 Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following limited circumstances:
- Regulatory Authorities: We are required by law to share certain transaction and customer records with the New York State Office of Cannabis Management (OCM), the Cannabis Control Board (CCB), and other relevant state or local agencies upon lawful request.
- Service Providers: We share data with trusted third-party vendors who assist in operating our business (e.g., point-of-sale systems, menu platforms, delivery logistics, payment processors). These vendors are contractually bound to protect your data and may not use it for their own purposes.
- Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or to protect the rights, property, or safety of Dankley FiDi, our customers, or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified via email and/or a prominent notice on our website of any such change.
04 Age Verification
Under New York State law, the purchase and consumption of cannabis is restricted to individuals 21 years of age or older. We use age verification on our website and require valid government-issued identification at our dispensary locations.
Age verification data collected in-store (e.g., ID scans) is handled in accordance with applicable state regulations. We retain only the minimum required information and do not store full ID scan images beyond the legally required retention period.
05 Cookies & Tracking Technologies
Our website uses the following types of cookies:
- Essential Cookies: Required for the website to function (e.g., session management, age verification status). These cannot be disabled.
- Analytics Cookies: Used to understand how visitors interact with our website (e.g., Google Analytics). You may opt out via your browser settings or the Google Analytics opt-out browser add-on.
- Preference Cookies: Store your preferences (e.g., remembering your age verification consent for the current session).
You can control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of our website.
06 Data Security
We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data transmitted over the internet, access controls limiting employee access to customer data on a need-to-know basis, and regular security assessments of our systems.
No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your information, we cannot guarantee absolute security. In the event of a data breach affecting your rights, we will notify you in accordance with applicable New York State data breach notification laws.
07 Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Correction: Request correction of inaccurate or incomplete information.
- Right to Deletion: Request deletion of your personal information, subject to legal retention requirements (e.g., regulatory records required by the OCM).
- Right to Opt-Out of Marketing: Unsubscribe from marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly.
- Right to Data Portability: Request your data in a commonly used, machine-readable format.
To exercise any of these rights, please contact us at privacy@dankleyfidi.com. We will respond within 30 days.
08 California Privacy Rights (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights, including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us at the email below.
09 Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal and regulatory obligations. Transaction records required by the New York State Office of Cannabis Management are retained for the period mandated by applicable regulations. Marketing data is retained until you opt out or request deletion. Website analytics data is typically retained for 26 months.
10 Third-Party Links
Our website may contain links to third-party websites, including our menu platform (Dutchie) and social media profiles. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
11 Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. We encourage you to review this page periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
12 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: